Toyota RAV4 Hybrid orders have been canceled with wait times remaining up to two years

Toyota RAV4 Hybrid orders have been canceled with wait times remaining up to two years

Japanese car giant Toyota has admitted that customers have begun canceling their orders for the RAV4 Hybrid with waiting times still in the range of 12 months to two years.


Customers tired of waiting in line for a Toyota RAV4 Hybrid have canceled their orders as delivery delays continue to range from 12 months to two years on popular models.

In a revelation that may come as a surprise to some customers, Toyota Australia has been relying on canceled orders to help shorten the waiting list.

Demand for the Toyota RAV4 Hybrid has exceeded supply since this generation went on sale five years ago.

Toyota dealers say buyers have sought out the Toyota RAV4 hybrid because it uses nearly half as much gasoline as a conventional family SUV of the same size — and demand has increased even more since fuel prices reached record levels.

Although Toyota has ramped up production, buyers are still stuck in line due to manufacturing outages – and higher customer demand than the Japanese auto giant expected globally.

Toyota Australia has declined to say how many RAV4 Hybrid customers are still waiting for their vehicles, despite its analysis Driving It is estimated that the company is sitting on at least 50,000 unfilled orders (about 18 months of inventory).

When the current generation Toyota RAV4 went on sale in Australia in 2019, the company predicted it would sell around 25,000 examples each year.

Vehicles destined for Australia are currently being produced at a rate of 35,000 Toyota RAV4 per year – an increase of 40 per cent – ​​yet Toyota is still unable to meet customer demand.

With delivery delays ranging from 12 months to two years for most popular RAV4 Hybrid variants over the past three years, some customers have given up on waiting, Toyota admitted.

When asked about the current cancellation rate for the Toyota RAV4 Hybrid, Sean Hanley, Head of Sales and Marketing at Toyota Australia, said: Driving: “It can vary between (typical grades) but realistically it is between three and four percent. We took that into account when we made our production forecasts.”

When asked when supply of the Toyota RAV4 Hybrid would improve and wait times would return to a more realistic level, the senior executive said: “We’re obviously trying to supply the orders we’ve received.

“We got good production in the second half (of this year) of the RAV4 Hybrid. We also got better production – a significant increase in production – in the first quarter (January to March) of next year.

“This is in the plan as we sit here today, and while the plans could obviously change, they look very positive.

“I think we’ll have a wait time of less than 12 months by July next year. There will be a wait time (after July 2024), but hopefully it won’t be anywhere near what it is today.”

Joshua Dowling has been an automotive journalist for more than 20 years, spending much of that time working for The Sydney Morning Herald (as motoring editor and one of the first members of the Drive team) and News Corp Australia. He joined CarAdvice/Drive in 2018 and has been a member of the World Car of the Year jury for more than 10 years.

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